The appliance is producing steam continuously. Why does my orange light keep flashing after I have just rinsed the boiler?Īfter rinsing the boiler, you need to press and hold the restart button for about 3 seconds to stop the light flashing. Make sure that the 2 masts are correctly oriented first: When assembling the board, I have difficulty inserting the board into the 2 metal masts. To avoid any danger, have it replaced by an approved repair centre. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre What should I do if the power cable or the cord guard of my appliance is damaged?ĭo not use your appliance. What should I do if my appliance is not working?Īfter following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your device. Never add such products to the water tank. You have used descaling chemicals or additives in the water. Your appliance has limescale, consult the "Descaling" section in the instructions. The water tank is not installed correctly or its locking valve is not closed properly => Check that the valve is closed and that the tank is installed correctly on the product. The product is in "Stand-by" mode => Press the "On-Off" button and wait until it stops flashing. ![]() The removable tank is not installed correctly => Check the correct positioning of the tank on the product. The pump is unprimed =>Press and hold the steam button for a few seconds to prime the pump. The water level in the tank is too low => Unplug the appliance and fill the tank. Your product is not plugged in or is not switched on => Check that your product is properly connected to a power socket and that the switch is on "I". Technical support There is no more steam. ![]() Maintenance and cleaning How do I change my anti-calc collector?įrom now on, only use demineralised water to fill the tank. More compact, it can then easily be stored in a dressing room or closet. However, if you wish to store the product, it can be lowered to a height of 105cm. With its clean design, IXEO can easily blend into your home.Įquipped with small wheels underneath its base, you can easily move it effortlessly. With a one-litre volume, it allows you to do short or long sessions. The IXEO tank is removable, for maximum comfort of use.
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